Currently, whatsapp is the new kid on the block. Due of their accessibility and simplicity, messaging services have recently grown in popularity. When it comes to personal texting, whatsapp has been at the forefront, and ever since Facebook introduced Whatsapp Business, it has advanced consumer-business communication. Today, we’ll talk about various strategies for using whatsapp business as a customer support and engagement channel for educational institutions and e-learning platforms. Now that we have a new channel, we can generate leads and speak with prospective students and their parents in confidence. I’m not referring to the purportedly educational WhatsApp group.