Cloud-based VoIP systems continue to gain popularity in 2024due to their scalability, flexibility, and cost-effectiveness. These solutions offer advanced features like voicemail transcription, call analytics, and spam caller protection, making them an attractive choice for businesses, particularly with the impending landline switch-off in 2025. Cloud-based VoIP solutions are expected to grow significantly in popularity, catering to the evolving communication needs of modern organizations. Artificial Intelligence not only enhances efficiency but also contributes to personalized and user-friendly communicationexperiences, driving improved customer service and operational efficiency.